Shipping Policy

Order preparation

• Orders are prepared and dispatched from China.
• Standard processing time is usually 3–5 business days. Customized or made-to-order items may require additional time, which will be stated on the product page or confirmed by email.

International delivery

• Estimated international transit time after dispatch is generally 5–20 business days, depending on destination, carrier, customs, and local delivery conditions.
• Remote regions and destinations with longer customs processing may require 15–25 business days or more.
• Available shipping methods and any charges are shown at checkout.

Tracking and delays

• Tracking information is provided after dispatch when available for the selected service.
• Carrier, customs, holiday, weather, and force-majeure delays are outside our direct control, but our customer service team will help investigate delayed shipments.

Customs and import charges

• Import duties, taxes, and customs fees may apply depending on the destination. Unless stated otherwise at checkout, these charges are the customer’s responsibility.

Questions about an order can be sent to service@sacred-tibet.com.