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Return & Refund Policy

Regarding Returns: Within 5 days

  • Dear friends, products that are truly from the Tibetan area and have been blessed are usually not returned randomly. And after many years if they don’t need them anymore or want to exchange, they will return these items to the local temple or pass them on to others who need them, which is a karmic cycle in their view.
  • We sincerely hope you get the best satisfaction. If do need to return an item, please ensure to send us an email requesting the return within 5 days of receiving the product. We will review the email and reply within 24 hours.
  • All products are carefully inspected by quality control personnel before shipment, and photos of the items will be sent to your email. However, if any damage occurs during transit, please contact our customer service immediately upon receipt of the goods to arrange for a return or exchange.
  • Returned items must be in their original condition, with all original packaging and undamaged during transportation. Failure to meet these conditions may result in the return of your items.
  • Customized products are not eligible for returns as they are difficult to resell.
  • Return area: China (Details will be attached to the email)

Return Costs:

  • Buyers are responsible for the return shipping and insurance fees to ensure the safe return of the items. Please note that initial shipping fees will not be refunded.
  • Returns due to damage caused by our shipping will be paid by sacredtibet team.

Regarding Refunds:

  • Please send your return request email to service@sacred-tibet.com. Once your return is approved, we will promptly respond to your email and initiate the return process.
  • You can expect to receive your refund via the original payment method within approximately 14 business days after we receive the returned items. (Any international duties and taxes are non-refundable.)
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